Introduction
Vivien Tours values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website and services.
Information We Collect
We may collect personal details such as your name, email address, phone number, billing details, and any other information you provide when booking travel, events, or consultation services. We may also collect non-identifiable data to help improve the performance and usability of our website.
How We Use Your Information
Your information may be used to:
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Process bookings and reservations
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Deliver requested services
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Communicate important updates or promotional offers
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Enhance user experience on our website
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Maintain security and prevent fraudulent activities
Data Storage and Security
We use industry-standard measures to protect your information from unauthorized access, loss, misuse, or alteration. While we take appropriate steps to safeguard data, no system is completely secure.
Opt-Out Instructions
You may opt out of receiving marketing communications from us at any time. To do so:
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Click the unsubscribe link included in any promotional email
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Contact us directly at [email protected] with your request.
Please note that even if you opt out of promotional communications, you may still receive important service-related messages related to bookings, payments, or customer support.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in business practices or legal requirements. Updates will be posted on this page with an updated Last Updated date.
Contact Us
If you have questions or requests regarding this Privacy Policy, please contact us at [email protected].